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Access
Basically, how accessible is the property? The room to park a vehicle,
the distance from vehicle to front door, the availability of lifts, how
many floors the building has, and so on, all have an influence on access.
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Agent
- Usually another moving company appointed to act as a partner in your
move. The most likely situation is that your mover will appoint someone at
destination to receive your shipment, clear it through Customs and arrange
final delivery. The agents services will be included in your quotation. |
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Bill of Lading
- This is your contract with the carrier. It is your receipt for your
goods and the contract for their transportation. Your signature on this
document acknowledges that your goods have been loaded on the moving van
and "released to the carrier". |
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Binding Quote
- A guaranteed price based on the inventory. |
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Bonded Warehouse
A warehouse that meets with local Customs specifications, and allows
shipments to be stored pending clearance by Customs. |
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Booker
- The company which you have chosen to be in charge of your move.
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Chargeable Weight
- The weight used by an airline to determine the air freight charge. |
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COD (Cash On
Delivery)
- Shipments where customer pays moving charges at the time of delivery.
For COD shipments, payment is required in cash, bankers draft or credit
card (provided prior arrangements have been made). |
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Consignee
- The person to whom the shipment is to be delivered. |
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Container
A modular steel box (usually 20-ft or 40-ft) for moving goods securely.
Usually used on ships but increasingly linked to road and rail transport.
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Corporate Account
Your employer company, which is responsible for the removal charges.
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Cost per cubic
meter/cubic feet
A rate given on the estimated space your belongings will fill on a truck
/container. |
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Cost per 100 lb.
A rate given on the estimated weight of your belongings.
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Crate
A timber case for an overseas shipment (often referred to as a liftvan). |
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Customs Clearance
Formal inspection procedures carried out before allowing a shipment into
a country. |
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CWT
- This
abbreviation stands for the rate or charge per 100 pounds. |
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Declared Value
Value the owner declare its goods to be for the purpose of insurance.
This will form the basis of your insurance cover and it is important that
it reflects the value of your belongings. |
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Destination Agent
- The moving company appointed to act on your behalf at destination. |
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Export Wrapping
- Method of packing household and personal effects for transportation
overseas. Usually involves heavier and more specialist materials. |
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Full Container
Load (FCL)
- A container carrying your belongings exclusively, with specified move
dates as agreed with your mover. |
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Full Cover
Detailed insurance cover, usually includes loss, theft, fire and
breakage, (breakage maybe restricted to items packed by your professional
mover). May carry excess or deductible, maximum limits on total value or
certain types of items, pairs and set clause, mechanical derangement
clause and specific exclusions, for example money, stamp collection and
jewelry. Always read details carefully. |
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Groupage
Where your shipment will not fill a container, you can save money by
sending it groupage. This means your shipment will be loaded with others
to fill a container. You should pay lower shipping charges, but delivery
will take longer. |
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Insurance
Certificate
The official insurance document given to you by the insurance company.
You will need this in the event of a claim. |
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Inventory
A list of your belongings to be moved or a list of your belongings in
transit or storage. |
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Less than
Container Load (LCL)
- Where your
shipment does not fill a complete shipping container. |
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Liftvans
- A crate used in the packing of your belongings. |
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Linehaul
- The charge to move your shipment by road from point of collection (which
could be at the dockside) to its final point of destination. |
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Marine Insurance
Insurance specifically to cover your belongings whilst in transit over
long distances and/or across water by vehicle, ship or aircraft. The
policy will cover specific marine risks. |
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Origin Agent
- The moving company appointed to handle your move at origin. |
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Packed By Owner (PBO)
When you choose to pack your belongings yourself, either into cartons
supplied by the mover or into your own boxes. Insurance companies often
refuse to insure goods packed by their owners. |
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Packers
Persons in charge of packing, wrapping, loading the goods at origin and
unpacking, unwrapping and unloading the goods at destination. |
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Packing List
This document lists all the goods that are packed in a shipment and has
4 main purposes: It is used to check the goods at all stages of handling;
as a receipt, therefore the importance for the customer of signing for
agreement when the goods are collected and unpacked; as an attachment to
the insurance certificate as it is an evidence that the goods were shipped
and their conditions at the time of packing; for customs clearance as
proof of the goods which are being imported. |
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Routing
The route the shipment will take to the eventual destination (the route
itself as well as the mode of transportation and type of carrier service). |
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Shipper
- The person (customer) whose goods are being moved. |
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Storage In Transit
(SIT)
- Temporary storage of your household goods in the warehouse of the moving
company, pending further transportation. |
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Survey Visit
To provide you with a quote the moving company will send a sales
consultant to your home to assess the volume or weight of the goods to be
removed. |
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Third Party
Services
Some movers offer to arrange / coordinate additional professional
services e.g. Plumbers, House Cleaners, Waterbed dismantling/assembling,
carpenters, maid service. |
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Transit Time
The time indicated between collection and delivery of your belongings. |
